Phone: 214-691-3535  •  After Hours Nurse: 855-456-6976  •  8325 Walnut Hill Lane, Suite #225, Dallas,TX 75231

Policy Change for After Hours Phone Calls

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phone_callsWe have a specially trained staff of registered nurses and pediatric medical assistants to answer many of your childcare and medical questions. Their training is based on the Pediatric Telephone Protocols developed by Dr. Barton Schmitt, a renowned pediatrician with over 100 books and articles to his credit. With these protocols our Advice Nurses can address feeding problems, colds, flu, constipation, breathing problems and a variety of other issues. They work closely with our doctors to assure that your concerns are resolved.


After business hours, your advice call will be answered by the nursing staff at Children's Medical Center. You can reach them by calling 1-855-456-6976. These are all registered nurses who again use Dr. Schmitt's protocols and whom we have worked with for many years.


For questions on ingestion or exposure to chemicals, it's best to contact the Poison Control Center at 1-800-222-1222. The Center is opened 24 hours a day, seven days a week, including holidays. For more info, visit our Poison page.


Additionally, many insurance companies offer a nurse advice line. Check with your insurance customer service department.


Finally, we have elected not to provide medical advice on our website. We believe each family deserves an individual assessment of their health concerns in order to ensure the best possible care.