Quick Links

Medical Advice Available 24/7

After Hours:

4:30 pm – 8:00 am Mon-Fri
10:00 am Sat – 8:00 am Mon

Your child is sick and the office is closed. What should you do? Call us first. Most illnesses can safely wait until the following day, and our nurse advice line can help you decide. This line is answered by registered nurses who use the same triage protocols that we use in the office.

After hours nurses are contract nurses and unfortunately cannot schedule appointments. A $30 fee will be assessed to your family’s account for after hours calls.

Call our office any time to be directed to an advice nurse.
214-691-3535

What can the After Hours Nurse help you with?

  • Medical Advice

    After hours nurses use the same American Academy of Pediatrics approved protocols that our POD phone nurses use.

  • Prescriptions

    If it is after office hours and you are having difficulties picking up a prescription that was sent by a POD provider to your pharmacy, our after hours nurses can help.

  • Dosing Questions

    After hours nurses can give you clarification on weight-appropriate dosing of over-the-counter medications.

  • After hours nurses cannot make office appointments and do not have access to your children’s medical records.

Think your child needs to be seen before the office opens?

Although it’s tempting to go to a neighborhood urgent care center, many are staffed with adult doctors or nurses who are unfamiliar with childhood illnesses. Your best option is to call the nurse advice line. The nurse can refer you to one of our preferred facilities that are pediatric focused.

What about the ER?

If you are referred to the emergency room, our choice is Children’s Medical Center, where we are on staff and have teaching responsibilities. The afterhours nurse will call ahead and alert the doctor on call.

You can reach the after hours nurse advice line at 214-691-3535.

Quick Links

Medical Advice Available 24/7

After Hours:

4:30 pm – 8:00 am Mon-Fri
10:00 am Sat – 8:00 am Mon

Your child is sick and the office is closed. What should you do? Call us first. Most illnesses can safely wait until the following day, and our nurse advice line can help you decide. This line is answered by registered nurses who use the same triage protocols that we use in the office.

After hours nurses are contract nurses and unfortunately cannot schedule appointments. A $30 fee will be assessed to your family’s account for after hours calls.

Call our office any time to be directed to an advice nurse.
214-691-3535

What can the After Hours Nurse help you with?

  • Medical Advice

    After hours nurses use the same American Academy of Pediatrics approved protocols that our POD phone nurses use.

  • Prescriptions

    If it is after office hours and you are having difficulties picking up a prescription that was sent by a POD provider to your pharmacy, our after hours nurses can help.

  • Dosing Questions

    After hours nurses can give you clarification on weight-appropriate dosing of over-the-counter medications.

  • After hours nurses cannot make office appointments and do not have access to your children’s medical records.

Think your child needs to be seen before the office opens?

Although it’s tempting to go to a neighborhood urgent care center, many are staffed with adult doctors or nurses who are unfamiliar with childhood illnesses. Your best option is to call the nurse advice line. The nurse can refer you to one of our preferred facilities that are pediatric focused.

What about the ER?

If you are referred to the emergency room, our choice is Children’s Medical Center, where we are on staff and have teaching responsibilities. The afterhours nurse will call ahead and alert the doctor on call.

You can reach the after hours nurse advice line at 214-691-3535.